Scaling First Revenue: Don’t Forget ARPU Expansion.

Most Enterprise markets are somewhat finite regarding the number of customers: F1000 by definition has exactly 1,000 companies (d'oh!). Getting new customers is good. That usually comes in cycles: yay, the first customer! Oh no, who's next? I think I figured it out.... Darn copy-cats! You will hit the point where competition isn't sleeping anymore. … Continue reading Scaling First Revenue: Don’t Forget ARPU Expansion.

Production, not Product, as Competitive Strength

Talk about burying the lead: "The competitive strength of Tesla is not going to be the car; it's going to be the factory," Musk said. https://arstechnica.com/cars/2018/02/tesla-loses-another-675-million-in-q4-its-biggest-quarterly-loss-yet/ Car manufacturers have known that for years (though some seemed to have forgotten about it) If you ever toured the factory floor of BMW in Munich, you know how … Continue reading Production, not Product, as Competitive Strength

SaaS: Should You Fix EBITDA Margins or Revenue Growth?

First off: You should have a great product. It's pointless to try and "fix" revenue growth if you don't have a great product. But perhaps you have too many products, or your prospects don't understand what you stand for, or your operations are less than optimal. [At the end of this post I will include … Continue reading SaaS: Should You Fix EBITDA Margins or Revenue Growth?

Dangerous Paths of European Venture Capital.

Europe seems to be on a roll. The European venture industry in 2017 saw €16.9Bn in venture capital deal value, a 13% increase year-over-year [1]. And "2017 proved to be a rebound year for VC-backed IPOs, which raised over €3 billion across 53 offerings." [1] The SuperReturn/SuperVenture conference in Berlin was drinking its own Kool-Aid, and … Continue reading Dangerous Paths of European Venture Capital.

What I wish first-time CEOs would know.

At some point, every CEO is a first-time CEO. I've met and worked with phenomenal first- time CEOs. They had all internalized leadership lessons from their mentors and bosses, and had a clear vision about cultural norms and responsibilities to their companies. As a venture capital investor, I wish some of them also were more … Continue reading What I wish first-time CEOs would know.