[This is one of the first ‘Tactical Notes’ – short-format observations that I jotted down some time ago, where I feel that this snippet is enough and no long format essay is necessary]
Michael Polanyi’s notion of tacit knowledge (what we know but cannot fully articulate), know-how resides in practice, habits, culture, and embodied skills — is incredibly important, not just in abstract models or system maps. We need to train our employees and partners to audit our processes, behaviors, actions, decisions. Because it reflects what we think we know and what compels us to act.